AI Call Center Agent
Never miss an order again with our AI-powered call center agent. Handle customer calls 24/7 with natural, human-like conversations in Arabic and English, taking orders, making reservations, and providing customer support.
Key Features
- Natural Voice Interaction: Advanced speech recognition and natural language processing for seamless conversations
- Bilingual Support: Fluent in Arabic (including Jordanian dialect) and English with automatic language detection
- Order Taking: Accurately capture orders, suggest add-ons, and confirm details before processing
- Reservation Management: Handle table bookings, modifications, and cancellations effortlessly
- Customer Inquiries: Answer questions about menu items, ingredients, prices, and promotions
- Peak Hour Handling: Scale instantly to handle multiple calls simultaneously during busy periods
- Human Escalation: Seamlessly transfer complex issues to human agents when needed
Benefits
- Reduce missed calls by 95%
- Handle unlimited concurrent calls during peak hours
- Cut call center costs by up to 60%
- Provide consistent service quality 24/7
- Increase order accuracy and customer satisfaction
- Free up staff to focus on in-restaurant service