The Customer Relationship Management and Loyalty Program is a comprehensive AI-powered platform designed specifically to help retail businesses build strong and lasting relationships with their customers. The system combines comprehensive customer data management, a flexible loyalty program, and smart marketing tools.
The system features the ability to create a comprehensive profile for each customer including personal data, purchase history, preferences, and points, enabling you to provide a personalized experience for each customer. The flexible points and rewards program helps you encourage customers to return and buy again.
With the CRM system, you can create personalized offers and coupons, launch smart multi-channel marketing campaigns, analyze customer behavior and segment them, and communicate effectively with your customers via SMS, email, app notifications, and WhatsApp.